FM begin a voluntary recall for the GT footpads
-
From FM themselves:
Important Safety Notice: We are voluntarily recalling front footpads forOnewheel GT. The footpad may fail to disengage after the rider dismounted and the board can unexpectedly continue to operate, posing a bystander injury hazard. Visit http://recall.onewheel.com for a replacement
From https://recall.onewheel.com/
Dear Onewheel GT Owner,
We are announcing a voluntary recall of front footpads for the Onewheel GT, in cooperation with the U.S. Consumer Product Safety Commission, following reports that the GT was continuing to operate after the rider had dismounted. With approximately 20,000 affected units sold, we received 813 reports of board operation after dismount, including 11 injuries such as bruises, friction burns, and a twisted ankle.
The front footpad in the Onewheel GT can fail to disengage after the rider has dismounted while the board is in motion and the Onewheel can unexpectedly continue to operate, posing an injury hazard to bystanders.
Below are instructions to help you determine if your Onewheel is affected by this recall. Please stop using your Onewheel GT until the footpad has been replaced if eligible.
In order to ensure all of our Onewheel GT owners can ride with confidence, we have made design changes to the front footpad’s pressure sensitive sensor to address this issue. Every new GT currently being built ships with these updated footpads installed.
We sincerely apologize for any inconvenience or concern this has caused. Building hardware for a futuristic boardsport has its challenges. We want to let you know that we care deeply about delivering an amazing product to you, and that our small team is working incredibly hard to ensure that you can ride your Onewheel GT with confidence.
Sincerely,
Onewheel Team
So some good news then. Late but good.
I do wonder if this means they've finally figured out what in the manufacturing process was causing these fault pads or they upped the QC enough to catch the bad ones.
-
@lia I just filled in the application and a new footpad is on the way, the previous footpads were way too sensitive, you can breathe on it and the footpad is activated.
So now I will have 3 footpads, my original footpad is still working well. -
@lemur Hope the replacement is spot on :D
-
-
@lia My fear is that all they have really done is to increase the QA. That being said, I filled out the form to get a replacement. Which means that I expect my board to ghost for the first time on my group ride tonight.
-
@biell It looks like they may have redone the manufacturing and the QA according to a comment on an FB post.
(No direct source, screenie from reddit via u/brianlpowers)Fingers crossed for no ghosting on your group ride :)
-
@lia I had mine replaced, albeit with the same design, at 300 miles. I'm now over 1700 miles on the board and never had any issue with the sensors. That said, I've filled out the form and the new pad will be on its way.
Thx for the info! Saves me from having to finally clean my existing pad. :)
-
@onedangt said in FM begin a voluntary recall for the GT footpads:
Saves me from having to finally clean my existing pad. :)
Big brain plays there!
-
Guess I’ll play by the rules but in the meantime I’ve decided to rename my board and give Chip’s GT a name. Introducing Hauser and Quaid.
-
-
It's good that they do this recall, just a bit late. In mind to many injuries and accidents, Ride safe!
-
@fallman Nice to see you here Oskar :)
Bit late indeed but props to them for at least doing it after it felt like they wouldn't.I wonder if there might have been tensions within the company to do it. Maybe legal disagreements on accepting liability since a recall is essentially admission of a fault.
Curious what changes they made if they're noticeable visibly. I'm sure some brave floater will tear one apart to find out.
-
@hanahsdax said in FM begin a voluntary recall for the GT footpads:
Guess I’ll play by the rules
Just got mine. Not sure about the rules with 1400 miles on my existing pad and I pretty much mount and dismount outside my front door, so very little risk. I'm also always checking to see if one of the sensors is flaky and haven't seen any issues. May just keep it on stand by. :)
-
Future Motion rarely has sales, but since they were capitalizing on the "let us ride" movement and giving 15% off their new GT Flat Kick Footpads, I jumped on it and ordered. While I have had zero issues with the original GT footpad, the free replacement one, and the recall replacement one, I have always felt the edge of the concave front pad cutting into my heel.
Riding today with the new flat pad, I'm thinking they should've just stuck with this design for the GT from the start. I was immediately drawn back into the memory of my how my XR felt with the flat front pad. I left the back concave pad on as I think it helps with board control. I did notice some pain in my front foot, similar to what I used to feel on my XR, but nothing a bit of rocking in place couldn't resolve. I also think I'll get used to it as I had similar issues when I first started on the GT concave pads.
Not sure if the LETUSRIDE discount code still works, but if anyone is longing for flat GT pads, might want to check them out.
-
So, remember this GT ghosting problem? Because of it, CNR wouldn't ship me my GT grip tape that I ordered. They wanted to wait until FM had figured out the problem before shipping the grip tape. Well, it took them so long to decide that ghosting was fixed that I honestly forgot I had ordered it. in fact, since then, I have been through 3 different GT footpad configurations!
But, apparently we can all now agree that ghosting is fixed, because I got this today from CNR. Note the April 22nd delivered date on my XR grip isn't in the future, it is two years ago!
I assume that at some point in time I will find some use for this.