@onewheelme Could you share a few pics of the charge port and the charger connector?
Also when it turns on are you able to connect with the app and see any errors?
Useful Resources
Board not working and it's in warranty or you just want FM to look at it?
Create a support ticket with this link.
Out of warranty or just looking for alternative options?
Check this useful map of worldwide 3rd party repair centres
Confused about an Error code?
Here are the Plus and XR error codes
Here are the Pint Error codes
Got more suggestions?